Hiring your first employee is one of the most fulfilling experiences of owning your practice. But getting your first hire is also nerve-wracking! You want to find the best person for the job, but you also, likely, have a “bootstrapping” budget.
One of the great things about being a Nurse Owner is that you get to CHOOSE the kinds of patients you want to work with, but that doesn’t mean the choice is easy. Defining your ideal patient can bring up a lot of fears like:
One of my favorite parts about the American Academy of Nurse Entrepreneurs is how I get to bring in fantastic guest experts for our monthly masterclasses for our membership. And our last masterclass was certainly no exception! For this month, I had the pleasure of inviting Tamsen Webster to share her marketing and messaging know-how.
One of my favorite parts about the American Academy of Nurse Entrepreneurs is how I get to bring in fantastic guest experts for our monthly masterclasses for our membership. And our last masterclass was certainly no exception! For this month, I had the pleasure of inviting Tamsen Webster to share her marketing and messaging know-how.
One of my favorite parts about the American Academy of Nurse Entrepreneurs is how I get to bring in fantastic guest experts for our monthly masterclasses for our membership. And our last masterclass was certainly no exception! For this month, I had the pleasure of inviting Tamsen Webster to share her marketing and messaging know-how.
One of my favorite parts about the American Academy of Nurse Entrepreneurs is how I get to bring in fantastic guest experts for our monthly masterclasses for our membership. And our last masterclass was certainly no exception! For this month, I had the pleasure of inviting Tamsen Webster to share her marketing and messaging know-how.
One of my favorite parts about the American Academy of Nurse Entrepreneurs is how I get to bring in fantastic guest experts for our monthly masterclasses for our membership. And our last masterclass was certainly no exception! For this month, I had the pleasure of inviting Tamsen Webster to share her marketing and messaging know-how.
Building solid teams is essential to growing a thriving practice. Failing to hire well can drown you unnecessary managerial issues. Hiring the wrong fit leads to high employee turnover, which keeps you stuck in a cycle of searching, interviewing, and training. And that kind of inconsistency can also be a turn off to patients, too.
Nurse owners are (unknowingly) giving patients plenty of reasons to ghost, cancel services, and never be heard from again. In our Elevated Nurse Ownership Series, I loved it when special guest speaker and Customer Experience Expert, Joey Coleman, said, “Entrepreneurs spend so much time and money to bring new clients through the front door, but then they have a customer experience that pushes those same clients out the backdoor shortly after.” And healthcare practices are no exception!
Online reviews play an important role in growing a Nurse Owned practice. Think about your own experience when you need to find a local service.